The guarantees only matter if the people behind them are credible.

Our family has been in the flooring business for four generations, going back over 80 years to Dallas, Texas. My great-uncle started the original flooring company there. My dad picked it up as a teenager and spent the next 50 years building flooring businesses across Texas, Alaska, and Salt Lake City, including running Wood Floor Warehouse in Salt Lake for 25 years. I started doing floors with him when I was 12. Over the years, our family has worked in retail, residential, commercial, and manufacturing. We know what white oak does in a Utah winter. We know which laminates hold up to dogs and kids. We know because we've installed thousands of them.

After all those years in the industry, I kept watching the same thing happen. Homeowners would drive to two or three stores, grab samples, haul them home, hold them up under kitchen lighting that looked nothing like the showroom, and still not feel confident when they finally pulled the trigger. Some of them ended up with a floor they regretted.

The problem was obvious: the samples were never in the right place. You can't make a good flooring decision under a showroom's fluorescent lights. You need to see it in your space, against your walls, next to your furniture. That's when the right floor becomes obvious.

I also knew how much overhead a retail flooring store carries: rent, advertising, employees, utilities, inventory. It's really expensive, and those costs get passed straight to the homeowner. I wanted to build something leaner and more homeowner-friendly. A flooring company that comes to you in the comfort of your home, without all the overhead, so I could pass the savings on to you.

That's Plank & Go. A curated selection of hardwood, laminate, and LVP, right to your door across the Wasatch Front and Southern Utah. You see the options where they'll actually live. You make the call with confidence. We handle the rest. The whole reason the guarantees exist is because we have seen what happens when flooring companies do not take responsibility for the recommendation, the quote, or the install.

Alec McCullough, Founder, Plank & Go

Read Alec’s founder interview in Voyage Utah for more about our family’s flooring history and the in-home showroom model.

View Plank & Go LLC’s business profile on BBB for our business and contact information.

Plank & Go is a Utah-licensed contractor operating out of the Salt Lake Valley. We're fully insured and every install is handled by our licensed installer. When we come to your home, you can count on us to be on time, do the work right, and leave the space cleaner than we found it.

We're a small, local operation, and we think that's a strength. You're not dealing with a call center or a rotating crew. You're dealing with us. That is why we can publish the Right Floor Guarantee, the 5-Year Workmanship Make-It-Right Guarantee, and the 48-Hour Response Promise as real claims, not soft mentions.