Questions? Good. Here are the answers.

Most consultations run about 60 to 90 minutes. That covers walking through your rooms, laying out samples in your actual space, and taking measurements so we can put together a firm quote before we leave. If you're looking at multiple rooms or have a lot of questions about the products, it might run a little longer — that's fine, we're not rushing you.

Yes — and that's actually the point. The whole value of the appointment is seeing samples in your space together, so we can figure out what works for your lighting, your walls, and your lifestyle. You should plan to be present and involved. This isn't a "measure and go" visit; it's a real conversation about your floors.

Not much. It helps to have a rough sense of which rooms you're thinking about and a general idea of what you're looking for — but don't stress if you don't. If you have existing floors you'd like to match or complement, take a photo or note the color family. Clear access to those rooms is helpful so we're not stepping over things, but we don't need anything staged or spotless.

Absolutely. Most homeowners are doing two or three rooms at once, and doing it all in one appointment is the smartest way to make sure everything flows together. Let us know in the booking notes which rooms you're thinking about so we come prepared with the right samples and enough time.

The consultation is completely free. No trip charge, no design fee, no minimum order. We come to you, bring the samples, measure the rooms, and give you a quote — all at no cost, with no obligation to buy. If you decide it's not the right time, that's okay. We'd rather earn your business the right way.

Yes. We're full-service — that means materials and installation, one point of contact, one invoice. You don't have to find a separate installer or coordinate between two different companies. From the consultation to the last plank going down, you deal with us.

For most single-room or two-room projects, installation takes one day. Larger whole-home projects may run two days depending on square footage and subfloor conditions. We'll give you a realistic timeline at the end of your consultation once we've measured the rooms and seen what we're working with.

No — that's part of what we handle. Removal of your existing flooring is included in the installation scope. We'll confirm the specifics during the consultation once we see what's currently down, but you don't need to demo anything yourself before we arrive.

We move standard furniture as part of the installation process. Large or unusually heavy pieces — like pianos, built-ins, or full bedroom sets that aren't practical to move — we'll talk through during the consultation. We'll let you know what needs to be cleared ahead of time so there are no surprises on install day.

Yes. We use a licensed Utah contractor for all installations. #12185028-5501. You're not getting a random crew from an app — this is a professional installation backed by a real license and our name on the work.

Your quote is valid for 30 days from the date of your consultation. Material pricing can shift, so if you're ready to move forward, sooner is better — but we're not going to pressure you. If your quote expires and you want to move forward, reach out and we'll refresh the numbers.

We accept cash, check, all major credit and debit cards, Venmo, PayPal, and we offer financing. A deposit is required to lock in your installation date, with the remainder due on completion. We'll go over the payment schedule when we present your quote.

We stand behind our installation work with a 1-year labor warranty. The flooring products themselves carry manufacturer warranties that range from 10 to 50 years depending on the material and manufacturer — we'll go over those specifics when we're looking at samples together. If something's not right after we leave, we come back and make it right.